Slide 1 • Overview • Estimated read: 1 min
Introduction
What is Ledger Live?
Ledger Live is the official desktop and mobile application that lets you manage your Ledger hardware wallet — check balances, send and receive assets, and perform firmware updates securely.
Why login matters
Logging in correctly pairs your app with your hardware, enforces the PIN gate, and reduces attack surface for phishing or remote compromise.
Slide 2 • Setup • Estimated read: 1 min
Initial Setup
Install Ledger Live from official source
- Always download Ledger Live from ledger.com — avoid search-engine links.
- Verify the installer checksum when possible.
Connect your device
Plug the Ledger device into a trusted computer. Approve the connection on-device using your PIN.
Slide 3 • Login flow • 1–2 min
Login Flow
Open Ledger Live → Connect → Unlock
Steps
- Open Ledger Live on your machine.
- Choose the correct profile and connect your Ledger device.
- Enter your PIN on the device to unlock — never enter seed words into the app.
Slide 4 • Security basics • 2 min
Core Security Best Practices
PIN, Passphrase and Seed
Do
- Keep your PIN private and change it periodically.
- Store your recovery seed offline, on paper, or metal — never digitally.
- Use a passphrase (advanced) only when you understand the recovery implications.
Slide 5 • Phishing • 1 min
Phishing & Social Engineering
Common attack vectors
- Fake Ledger sites, clone apps, misleading emails asking for seed or PIN.
- Phone support scams requesting access or seed confirmation.
Protection
Never reveal your seed, never enter it into a website, and always double-check URLs and email senders.
Slide 6 • Firmware & Updates • 1 min
Device Firmware & App Updates
Keep software current
Ledger regularly releases firmware and Ledger Live updates to patch vulnerabilities and support new assets — install updates from within Ledger Live and confirm prompts on-device.
Rollback safety
Never use unofficial firmware or community patches. Reinstall from official sources if unsure.
Slide 7 • Advanced login options • 1.5 min
Advanced: Passphrase & Profiles
Using passphrases safely
A passphrase creates hidden wallets from the same seed. Treat it as an additional secret — losing it means losing access to those accounts.
Profile management
Create separate Ledger Live profiles for different purposes (long-term cold storage, trading, testnet) to reduce accidental exposure.
Slide 8 • Troubleshooting • 1.5 min
Troubleshooting Login Issues
Common problems & fixes
- Device not detected: try another cable or USB port, verify permissions on your OS.
- App shows outdated firmware: follow Ledger Live prompts to update and confirm on-device.
- PIN forgotten: only recovery with seed works — follow the recovery procedure carefully.
When to contact support
Contact Ledger support only via official channels; never share your seed or PIN with anyone, including support agents.
Slide 9 • Tips • 1 min
Operational Security Tips
Practical day-to-day habits
- Use a dedicated, up-to-date computer for crypto when possible.
- Limit installations of unnecessary browser extensions.
- Use strong, unique passwords for Ledger Live profiles and associated email accounts.
Backups & redundancy
Consider a metal seed backup and a secondary hardware wallet for diversification.
Slide 10 • Summary & Resources • 1 min
Summary
Key takeaways
- Always authenticate via the device (PIN and physical confirmation).
- Protect your recovery seed — offline, offline, offline.
- Keep Ledger Live and device firmware up to date and download software from ledger.com only.
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Colors used
Accent gradient: teal → violet. Background: deep navy. Text: cool slate.